This Privacy Policy ("Policy") describes how Blockchain AI, a company organized under the laws of United Arab Emirates ("Blockchain.ai", "we", "us" or "our"), collects, uses, processes, stores, transfers, and safeguards personal data when individuals access or use www.blockchain.ai, including all subdomains, dashboards, analytics interfaces, artificial intelligence tools, APIs, data feeds, and associated services (collectively, the "Service").
Blockchain.ai operates as a blockchain data analytics and artificial intelligence platform that aggregates publicly accessible blockchain data and presents informational analytics. The Service is informational in nature and does not provide financial advice.
By accessing or using the Service, you acknowledge that you have read and understood this Policy.
1. Controller Status and Scope
1.1 For purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and equivalent frameworks, Blockchain.ai acts as a data controller in relation to personal data processed through operation of the Service, except where we process data on behalf of enterprise API customers pursuant to separate agreements.
1.2 This Policy applies to personal data collected directly from users, automatically through use of the Service, and indirectly from publicly available blockchain networks.
1.3 Blockchain.ai does not control decentralized blockchain networks and is not responsible for the operation, accuracy, or immutability of public ledger data.
2. Categories of Personal Data
2.1 We may process the following categories of personal data:
a) Account Information, including name, email address, organization name, job title, and login credentials;
b) Subscription and Billing Information, including billing address, transaction history, and subscription records. Payment details are processed by certified third-party payment providers and are not stored by Blockchain.ai;
c) Technical and Usage Data, including IP address, browser type, device identifiers, operating system, session logs, time stamps, referral URLs, API usage patterns, and interaction data;
d) Artificial Intelligence Interaction Data, including prompts, queries, and other inputs submitted to AI tools;
e) Blockchain-Related Data, including publicly available wallet addresses, transaction hashes, and token interaction data where accessed through the Service;
f) Compliance and Risk Monitoring Data, including geographic indicators derived from IP address and metadata used for sanctions screening and fraud prevention.
2.2 Blockchain.ai does not collect or store private cryptographic keys, seed phrases, wallet passwords, or private blockchain credentials.
3. Public Blockchain Data Transparency
3.1 The Service aggregates and indexes publicly accessible blockchain data.
3.2 Blockchain data, including wallet addresses and transaction histories, is permanently recorded on decentralized networks beyond the control of Blockchain.ai.
3.3 Blockchain.ai does not create blockchain records and cannot modify, erase, or reverse on-chain transactions.
3.4 While wallet addresses are pseudonymous, they may be linked to identifiable individuals through external information. Users should understand that blockchain data is inherently public and immutable.
4. Lawful Bases for Processing
4.1 Where GDPR applies, Blockchain.ai processes personal data under the following lawful bases:
a) Performance of a contract;
b) Compliance with legal obligations;
c) Legitimate interests, including service improvement, fraud prevention, platform security, regulatory compliance, and enforcement of Terms;
d) Consent, where required.
4.2 Legitimate interests are carefully balanced against users' fundamental rights.
5. Purposes of Processing
5.1 We process personal data to:
a) Operate and maintain the Service;
b) Authenticate users and manage accounts;
c) Provide subscription services and API access;
d) Generate AI responses and analytics outputs;
e) Improve system reliability and performance;
f) Detect, prevent, and investigate fraud, abuse, sanctions violations, and unlawful conduct;
g) Comply with tax, accounting, and regulatory obligations;
h) Enforce contractual rights and platform policies.
5.2 Blockchain.ai does not use personal data to provide personalized financial advice or make suitability determinations.
6. Artificial Intelligence and Automated Processing
6.1 The Service includes artificial intelligence tools that generate outputs based on statistical modeling and available data.
6.2 AI prompts and interaction data may be processed for response generation, system improvement, abuse detection, and security monitoring.
6.3 AI outputs are automated and informational only. They do not constitute professional advice or automated decision-making producing legal effects.
6.4 Users should not submit sensitive personal data in AI prompts unless necessary.
9. International Data Transfers
9.1 Personal data may be transferred to jurisdictions outside your country of residence.
9.2 Where required, we implement appropriate safeguards including Standard Contractual Clauses or other lawful transfer mechanisms.
10. Data Security
10.1 Blockchain.ai implements technical and organizational safeguards designed to protect personal data.
10.2 These measures may include encryption in transit, secure cloud environments, access restrictions, monitoring systems, and internal compliance controls.
10.3 No security system can guarantee absolute protection, and users remain responsible for safeguarding their own account credentials.
11. Data Retention
11.1 Personal data is retained only as long as necessary to fulfill operational, contractual, and legal obligations.
11.2 Security and compliance logs may be retained for extended periods where required for regulatory, audit, or fraud prevention purposes.
11.3 Public blockchain records remain permanently accessible according to the design of decentralized networks.
12. Your Rights
12.1 Subject to applicable law, you may have rights to access, correct, delete, restrict processing, object to processing, and request portability of your personal data.
12.2 EEA and UK residents may lodge complaints with their local supervisory authority.
12.3 Requests may be submitted using the contact details below.
13. California and Other U.S. State Rights
13.1 If you are a resident of California or another U.S. state with applicable privacy legislation, you may have rights to:
(a) Know what personal information is collected;
(b) Request deletion of personal information;
(c) Request correction of inaccurate information;
(d) Opt out of certain types of data sharing.
13.2 Blockchain.ai does not sell personal information as defined under the California Consumer Privacy Act ("CCPA").
13.3 We do not knowingly process sensitive personal information for profiling or cross-context behavioral advertising.
14. Children's Privacy
14.1 The Service is not directed to individuals under eighteen (18) years of age.
14.2 We do not knowingly collect personal data from minors.
15. Changes to This Policy
15.1 Blockchain.ai may update this Policy periodically to reflect legal, technological, or operational changes.
15.2 Material changes will be communicated where required by law.
16. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy, or if you wish to exercise your rights under GDPR, CCPA, or comparable legal frameworks, you may contact us using the following information:
Blockchain.ai
Email: [email protected]